This Privacy Policy describes how Hedge Glory LTD, customer@dysonv12.sop (the “Site” or “we”), collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at customer@dysonv12.sop or by mail using the details provided below:

Hedge Glory LTD
2nd Floor Gaspé House
66-72 Esplanade,
St Helier, Jersey
JE1 1GH
+44 2038855261

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.

Device information

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information

  • Purpose of collection: to provide products or services to you to fulfill our contract, process payment, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen for fraud, and offer relevant promotions.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.
  • Personal Information collected: name, billing address, shipping address, payment information (e.g., credit card numbers, PayPal email), email address, and phone number.

Customer support information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: as needed to support service delivery.
  • Personal Information collected: name, address, email, phone number.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help provide services and fulfill contracts. Examples include:

  • Shopify (our online store host) – Shopify Privacy Policy
  • Compliance with legal obligations or to protect our rights (e.g., in response to lawful requests)

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications.

Opt out of targeted advertising:

Using Personal Information

We use your Personal Information to:

  • Offer products for sale
  • Process payments
  • Ship and fulfill your order
  • Communicate about new products, services, or offers

Lawful Basis (GDPR)

If you are in the EEA, we process your information under the following legal bases:

  • Your consent
  • Contract performance
  • Legal obligations
  • Vital interests
  • Public interest
  • Legitimate interests

Retention

We retain your Personal Information unless and until you request deletion. See the “Your rights” section for more.

Automatic Decision-Making

We do not engage in fully automated decision-making that significantly affects you. Shopify may use limited automated tools to prevent fraud.

Examples include:

  • Temporary IP blacklisting after repeated failed transactions
  • Credit card blacklisting linked to flagged IP addresses

Your Rights

For EEA residents:

You have the right to:

  • Access your data
  • Request data correction or deletion
  • Port data to another service

Contact us via customer@dysonv12.sop to exercise your rights.

Shopify processes data in Ireland and transfers it globally. Learn more: Shopify GDPR Whitepaper

For California residents (CCPA):

You have the right to:

  • Know what data we collect
  • Request deletion or correction
  • Port your data

Contact us or have your authorized agent reach out on your behalf.

Cookies

We use both session and persistent cookies (lasting 30 minutes to 2 years). You can manage cookie settings through your browser or visit www.allaboutcookies.org.

Blocking cookies may affect site functionality or prevent sharing with partners.

Do Not Track

We do not alter our practices in response to “Do Not Track” signals.

Changes

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.

Complaints

To lodge a complaint, contact us via the contact details above. If you’re not satisfied, you can contact your data protection authority, such as the UK’s ICO: https://ico.org.uk/make-a-complaint/